PCSO

A Police Community Support Officer, also known as a PCSO, provides valuable support to the police force. The role of a PCSO is all about building good relations with the public.

PCSOs work closely within their local communities. They get to know the people who work, visit and live in their area. PCSOs have their own distinct blue uniform so that it is clear to the public who they are.

As well as providing advice and information about crime related matters to the public, PCSOs also collect useful information which they will share with other PCSOs and Police Officers. This information may help to prevent a crime from happening or it may help to lead to the arrest of someone who has committed a crime.

PCSOs can also take statements from members of the public and can give evidence in court if necessary.

Although they don't have the same powers as police officers, they still carry a lot of responsibility, and are a integral part of the police force.

 

What skills and qualifications do I need?

Experience of dealing with members of the public - This is important because a PCSO will need to be prepared to deal with a wide range of people from all sorts of different backgrounds.

Ability to work alone and as part of a team - PCSOs have to be capable of working alone and using their initiative. In addition, they must be able to work as part of a team, sharing information with other PCSOs and Police Officers and working alongside them at big events like a football match.

A clean drivers licence - It is useful to have a full clean driving licence, but the majority of a PCSOs work is done on foot.

 

What training do PCSOs get?

1 In Norfolk, every PCSO begins with a three week training course at the Police HQ in Wymondham

2 The PCSO then has two weeks on a 'tutor period' where they spend their time with an experienced training tutor constable

3 Once training is complete the PCSO will begin work in their area continuing to learn and gain experience

4 The PCSO completes a Personal Development Portfolio during the first year that records their achievements and lessons learned.

 

How do you apply to become a PCSO?

Applicants must be at least 18 years old to apply.

The application process is as follows:

1 Complete and return the application

2If successful, you are shortlisted and invited to attend a 1 hour Police Initial Recruitment Test at the Police HQ

3 If you pass this test you will be invited to an interview

4 If you pass the interview stage you will be invited to a medical and a uniform fitting

5 If you pass the medical you will then be given a training date and told where you will be based.

 

Want to know more?

Vacancies for Police Community Support Officers are advertised in the local newspapers and on the main Norfolk Police website.

The website Police could you? provides further information on what it is like to be a PCSO and why you must be good on your feet!