Inspector: Day in the life
My name is Ross McDermott and I am an Inspector, looking after
the Norwich City Centre Safer Neighbourhood
Team - Norfolk's largest and busiest urban area.
I am based at Bethel Street Police Station that's located in the
centre of Norwich.
On early shifts (which are most common), a typical day will
start at 5am when I get up, watch the news, and eat an early
breakfast to provide much needed fuel for the day!
I get in to the police station at around 6.30am and review all
recorded incidents, crimes, collected
intelligence and activities of the officers in my area
from the last 24 hours.
These incidents and crimes can be varied - shoplifting,
anti-social behaviour, drink-fuelled violent crime which are all
part of policing an exciting city like Norwich that boasts a
thriving retail sector and a busy night life, with its
pubs and clubs.
The reason why I look at this information is because I
need to identify trends and patterns that are emerging
and to decide how best to task my team of officers.
Working as a team
My team consists of Sergeants, PCs and PCSOs who come
in at 8am when I hold a team meeting. I
tell them what I've learnt from my review and discuss
tasks relating to the crimes and incidents recorded.
Before sending them out, I ensure that the team are well
presented with the correct uniform and kit.
It's important that the public has confidence in the police so
I like to get out on patrol with my team, especially on late
shifts. Getting out and dealing with the people face to face allows
me to understand how my officers are relating to
By spending time on the beat, I see the benefits of
any work that's been done and can reward my officers or help
them to improve how they do their job.
My team faces many challenges and it's my responsibility to help
them adapt which is why communication plays a crucial
part of my role.
Communication plays an important part at regular
meetings I have with the other Inspectors and
this helps us to keep Norfolk as one of the safest counties in
Communication is also about listening, and it's by listening to
the public through surveys, meetings or while out and about on the
street, that we find out what the public think are the issues
that we need to resolve.
I work on these issues with partner agencies such as the
city and county councils, schools, religious groups, community and
voluntary groups etc. It’s a good opportunity to meet
with agencies, partners or colleagues from
other departments as it enhances our knowledge and helps us be
As an Inspector based in Norwich, I also command the policing of
the city centre on Friday and Saturday nights, mainly on
Prince Of Wales Road. I have been doing this one weekend
every six weeks.
This is a demanding role where I am in charge of all the
uniformed policing around the pubs, clubs and bars. I come on duty
at 8pm, prepare to deliver a briefing to all the officers at 9pm
and then get all the teams out on the street as soon as possible
for the rest of the night, through until around 5am.
Overall, my role is challenging but thoroughly enjoyable, with
the opportunity to make a positive difference to people’s lives
every day. I am proud to be part of the Constabulary and deliver a
service to the people of Norfolk.